Conquer Your Overloaded Inbox With Automated Communication
Melissa Reimus
July 9th, 2024
5 min read
Logistics professionals can all relate to logging on to the universally dreaded overloaded inbox. Many studies show the average professional receives over a hundred emails daily, spending around 28% of their day managing their inbox. Factoring in all methods of communication, including phone calls and instant messaging, workers spend nearly 4 hours a day communicating on average
In an internet-driven world, managing email overload may seem futile. With important business communications vying for attention, your inboxes can be hard to stay on top of. Fortunately, software solutions can help you leverage automation and communication for a stress-free workflow.
Shocked By Your Inbox: How Managing Your Inbox Can Help
In America, the average professional spends roughly 4 working hours managing communication. This number factors in all communication methods, such as email, phone calls, and chats. According to the Harvard Business Review, reducing unnecessary communication can save workers roughly one hour and 21 minutes a day. Using yard management software to automate communication can further enhance these savings.
For most business owners, the promise of saved time is tantalizing. Although this is a common goal, few of us truly understand the power of automating communications. If you're still unsure, here are 4 major benefits of managing your inbox:
- Focus On Important Tasks: Spending less time on emails and calls allows you to dedicate more time to important matters. By concentrating on these critical tasks, staff can enhance their productivity and contribute to better decision-making overall.
- Reallocate Workforce Hours: With fewer resources dedicated to managing communication, facilities can reallocate workforce hours to more productive tasks. This allows employees to take on additional responsibilities and new projects, enhancing their skill sets and contributing more to the organization. By freeing up time for core job functions and training initiatives, overall productivity and efficiency can be significantly improved
- Reduce Human Errors: Manual communication methods like emails and phone calls are prone to human errors. By optimizing your email inbox, you and your staff are less likely to miss important, often time-sensitive information. With less time allotted to jam-packed inboxes, your staff has ample time to thoroughly check projects for errors.
- Better Decision Making: The obvious benefit of managing your inbox is reduced clutter. By organizing your inbox, you can better locate relevant information. This becomes paramount in both customer and supplier relations.
Manage Your Inboxes Like A Pro
By implementing strategic practices and leveraging advanced tools, logistics professionals can significantly cut down on the time spent managing emails and other forms of communication. Here are some effective strategies to help streamline communication and enhance overall efficiency:
- Establish clear communication channels through updated company policies and client discussions.
- Leverage automation tools to streamline tasks and reduce email volume.
- Organize incoming messages from suppliers into specific folders for quick access
- Schedule regular client updates to address concerns and reduce constant emails.
- Encourage self-service options for customers and internal teams to find information independently and improve your customer experience.
- Set specific times for checking emails to prevent overload.
- Use yard management software to save even more time on communication.
On the surface, yard management services might not appear to be a solution to inbox overload, but these systems can provide real-time visibility and automated communications to you and your stakeholders. Yard management systems are designed to manage the complex logistics of yard operations, but their benefits extend far beyond just physical operations. By utilizing real-time data and automated communication features, a YMS can significantly reduce the number of emails, phone calls, and other forms of manual communication that often clutter professionals' inboxes.
Anxiety-Free: How YMS Cures Your Inbox Stress
As supply chain professionals, we're familiar with the stress of sorting through our overloaded inboxes. The reality of unwanted emails and non-stop phone calls is a harsh one, especially in the inter-connected web of the supply chain. Yard Management Solutions blends efficient yard operations with seamless communication to put your mind — and your inbox — at ease.
- Carrier Self Service: Without frequent communication between logistics providers and their carriers, transporting goods through the supply chain would be a daily struggle. Our yard management software facilitates this relationship by allowing carriers to schedule their appointments based on customer rules. This feature slashes the constant need for email and phone conversations to coordinate appointments, greatly reducing your administrative workload.
- Driver Self Service: Without efficient drivers hauling around your yard, productivity would come to a screeching halt. We set your drivers up for success with the best yard management tool: automated move requests. Incoming move requests route directly to your driver's device, cutting out the need for constant communication. The power is in their hands, with the ability to accept and record the status of their move from the comfort of their vehicle.
- Automation: Clearing out a flooded inbox may seem like the ultimate chore, but the relentless cycle of sending emails is just as draining. That's why we implemented automated notifications that directly inform your carriers about trailer statuses and when it's time to pick up their trailers. Not only does this cut down your administrative workload, but gives you clear, accurate data to dispute detention charges.
Our YMS software never keeps your management in the dark. If anything is amiss in your yard, we send automated alerts to the communication method of your choice. Receive instant alerts for urgent matters, such as detention alerts, temperature warnings, idle equipment, and product aging. - Enterprise-Wide Visibility: Our YMS software takes care of multiple facility monitoring for you. With our Multi-View feature, you can effortlessly oversee multiple facilities from a single interface. This means fewer emails and phone calls for updates, as you can quickly have full visibility of all facilities.
- Easy Issue Resolution: Logistics thrives on the smooth coordination of multiple working parts. When issues arise, angry emails and panicked phone calls follow swiftly behind. YMS makes issue resolution a breeze with multiple comprehensive reports directly on our interface. The days of frantically calling around are over. Everything is conveniently time-stamped, linked to a user, and easily accessible in reports. All reports are accessible on your live YMS site, so you don't have to check your inbox for the information you need.
Reap The Benefits Of YMS Automation
If you are ready to ditch your infinite emails and voicemails, come get a taste of top-notch automated yard software to improve your communication processes. Schedule a free live demo with our experts and see first-hand how our yard software transforms your inbox.